Terms of Service

Overview

These Terms of Service are a legal agreement between you and Sipwol Technology Co., Ltd.

By using our website or purchasing our products, you agree to these terms.

If you do not agree, please do not use our services.

We reserve the right to modify these terms at any time. Modifications will be posted on this page.

1. Account

You may browse the website without registering an account.

However, placing an order for purchase requires you to create an account.

You must ensure that your registration information is true and accurate, and keep your account password confidential.

If you discover that your account has been misappropriated, please contact us immediately.

2. Orders and Prices

We reserve the right to refuse or cancel any order.

Product prices are subject to change without notice.

We reserve the right to modify or discontinue any product at any time.

All product descriptions and prices are subject to change without prior notice.

3. Payment and Billing

You agree to provide current, complete, and accurate account and payment information.

If an order is changed or canceled, we will attempt to notify you via email or phone.

4. Shipping and Delivery

Orders confirmed before 4:00 PM on working days will be shipped on the same day.

For specific delivery times, please refer to our Shipping and Delivery Policy.

5. Returns, Exchanges, and Refunds

For non-quality issues, please apply for a return or exchange within 7 days after signing.

For quality issues, please apply within 15 days after signing.

For specific rules, please refer to our Return, Exchange and Refund Policy.

6. Prohibited Uses

You may not use our products and services for any unlawful purpose.

You may not infringe upon the intellectual property rights of others, nor upload viruses or malicious code.

You may not harass, discriminate against others, or submit false information.

7. Disclaimer

Our services and products are provided on an "as is" basis, without any express or implied warranties.

We do not guarantee that the service will be uninterrupted, completely error-free, or absolutely secure.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages.

Our total liability shall not exceed the total amount you paid for the relevant product(s) purchased.

9. Intellectual Property

The intellectual property rights in all content on our website and products (text, images, logos, etc.) are owned by us.

Without permission, you may not copy, modify, or use them for commercial purposes.

10. Governing Law and Dispute Resolution

These terms are governed by the laws of the People's Republic of China.

Any dispute shall first be resolved through friendly negotiation; if negotiation fails, the dispute shall be submitted to the competent people's court in our locality for litigation.

11. Contact Us

If you have any questions, please contact us.