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Sipwol Technology Co., Ltd. (hereinafter referred to as "we," "us," or "our") respects and protects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect the following information:
Your name, email address, phone number, and shipping address.
Account information (username, password).
Order information (purchase history, payment method).
Browsing records (IP address, browser type, access time).
The content of your communications with us.
2. How We Use Your Information
We use your information to:
Process orders, arrange shipments, and provide after-sales services.
Respond to your inquiries and handle complaints.
Improve website experience and product recommendations.
Comply with legal and regulatory requirements.
With your consent, send you product and promotional updates.
3. How We Share Your Information
We do not sell your personal information. We share your information with third parties only in the following circumstances:
Logistics partners: For shipment and delivery.
Payment service providers: To complete transactions.
Legal authorities: When required by law.
4. Data Storage and Protection
Your information is primarily stored on our servers. We implement appropriate security measures including encrypted transmission, access control, regular audits, and data backups to protect your information.
5. Your Rights
You have the right to access, correct, or delete your personal information, and to withdraw your consent for receiving marketing communications. To exercise these rights, please email us at support@sipwol.com. We will respond within 5 working days.
6. Contact Us
If you have any privacy-related questions, please contact us.